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cash game | Frequently Asked Questions

Everything Pakistan players ask most often about Cash Game — accounts, deposits in PKR, Cricket betting, withdrawals, bonuses, the mobile app and more. Find your answer below or browse by category.

50+Questions Answered
PKRAll Amounts in Rupees
24/7Live Chat Support
18+Adults Only Platform

How to Use This FAQ

This page covers the questions that come up again and again from Cash Game players across Pakistan. We have grouped them into topics so you can jump straight to the section that matters to you. If you do not find the answer here, our live chat support team is available around the clock — just open the chat from anywhere on the site.

A few things to keep in mind before you dig in: all transactions on Cash Game are handled in PKR, all games are for adults aged 18 and over, and our platform is designed specifically around the needs of Pakistani players — from the payment methods we support (JazzCash, Easypaisa, Raast, bank transfer, cards) to the sports markets we prioritise (Cricket, PSL, T20, Football, Esports).

Go to the Register page and fill in your full name, Pakistani mobile number, email address, date of birth and a password. Once submitted, a verification code will be sent to your mobile. Enter the code to activate your account. The whole process takes under two minutes and is completely free.

Yes, registration is completely free. There are no sign-up fees, no monthly charges and no cost for keeping an account open with a zero balance. You only spend money if and when you choose to make a deposit and play.

Basic account verification is completed via your mobile number during registration. For larger withdrawals or if our security systems flag unusual activity, you may be asked to submit a copy of your CNIC. This is a standard process to protect your account and keep the platform safe for everyone.

No. Each player is allowed one account only. Duplicate accounts are against our Terms and Conditions and can result in account suspension and forfeiture of any balances. If you have accidentally created two accounts, contact support immediately to have the duplicate removed without penalty.

Log in and go to your account settings. You can update your email address, mobile number and notification preferences from there. Changes to sensitive details like your registered mobile number require an identity verification step to prevent unauthorised changes.

On the Login page, click the forgot password option. Enter your registered mobile number or email and a reset code will be sent to you within a couple of minutes. Use the code to set a new password. If you no longer have access to your registered contact details, reach out to live chat support for assisted recovery.

Accounts get temporarily locked after several failed login attempts in quick succession. Wait five to ten minutes and try again with the correct credentials. If the account remains locked, contact our support team via live chat. They can verify your identity and restore access promptly.

If you registered using your JazzCash or Easypaisa mobile number, you can use that number as your login identifier. The quick-access login flow on the login screen also lets you verify through your mobile wallet, which means you do not need to type your password every time when using a trusted device.

Cash Game supports JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. All transactions are processed in PKR so there are no currency conversion fees or international payment complications. Choose whichever method is most convenient for you.

The minimum deposit varies slightly by payment method but is kept low so that players of all budgets can participate. Check the deposit section in your account for the exact minimum for each method. All amounts are shown in PKR.

JazzCash and Easypaisa deposits are typically credited instantly or within a few minutes. Raast and bank transfers may take a little longer depending on your bank's processing times. If your deposit has not appeared after 30 minutes, contact support with your transaction reference number and they will look into it straight away.

Cash Game does not charge platform fees on deposits. However, your payment provider — whether JazzCash, Easypaisa or your bank — may apply their own standard transaction fees. These are outside our control and vary by provider. Check with your payment provider if you are unsure.

Log in to your account, go to the Withdraw section in your dashboard, select your preferred method (JazzCash, Easypaisa, Raast or bank transfer), enter the amount in PKR and confirm. Withdrawals are sent to the same method you used for your most recent deposit wherever possible.

Most JazzCash and Easypaisa withdrawals are processed within a few hours. Bank transfers typically arrive within one to three business days depending on your bank. During peak periods or if additional verification is required, processing may take a little longer. You will receive a notification once your withdrawal has been sent.

Withdrawals may be held for a few reasons: pending bonus wagering requirements, an incomplete identity verification, a first withdrawal from a new payment method, or a routine security check. Check your email and account notifications for details. If nothing is flagged, contact support via live chat and quote your withdrawal reference for a quick resolution.

Cricket is our headline sport — including PSL franchise matches, Pakistan international fixtures, T20 leagues and bilateral series. We also cover Football, Esports and other major international sports. The full market list is available on the Bet page once you are logged in.

Yes. Cash Game offers live in-play betting on Cricket, letting you place bets ball by ball as the match progresses. Odds update in real time, and markets include runs in the over, wicket next, method of dismissal and match winner. The live betting interface is accessible from both desktop and the mobile app.

For matches that are officially abandoned before a result is reached, most bets are voided and your stake is returned to your PKR balance. In some markets, if a minimum number of overs have been bowled and a DLS result is declared, the bet may stand. Specific rules vary by market and are detailed in the betting rules section of your account.

The Live Casino features real dealers streamed in HD around the clock. Games include Baccarat, Roulette, Blackjack, Andar Bahar and a range of game show style titles. Tables are available at multiple stake levels, all in PKR, so you can find a table that fits your budget. Visit the Live Casino page for the full selection.

No download is required to play in a browser. The full game lobby and live casino are accessible via any modern browser on your phone or computer. If you prefer a dedicated app experience, you can download the Cash Game Android app from the App page for a smoother mobile session.

All slot games in the Cash Game lobby come from established software providers that use certified random number generators (RNGs). The RTP (return to player) percentage for each game is available in the game information panel. This means every spin is independent and outcomes are not influenced by previous results or your account status.

New players are eligible for a welcome bonus upon making their first deposit. The exact offer — including the bonus amount in PKR, the minimum deposit required, and the wagering requirements — is shown on the promotions page when you register. Bonus funds are credited to your account automatically once the qualifying deposit clears.

A wagering requirement means you need to bet a certain multiple of the bonus amount before that bonus can be withdrawn as cash. For example, a 10x wagering requirement on a PKR 1,000 bonus means you need to place PKR 10,000 worth of qualifying bets before withdrawing. Your progress is tracked in your bonus section and updates in real time.

Yes. If you would rather play without a bonus attached to your balance, you can opt out or cancel an active bonus from your account bonus section before you start wagering. Once you have placed bets using bonus funds, the bonus cannot be reversed, so check the terms before accepting any offer.

Every bet you place earns VIP points. As your points accumulate you move through VIP tiers, each offering better rewards — higher cashback rates, exclusive promotions, faster withdrawals and a dedicated account manager at the top levels. You can check your current tier and points balance on the VIP page.

Points remain active as long as your account is active and you have placed at least one bet within the past 90 days. Prolonged account inactivity may result in points expiring. Full details on point validity and expiry conditions are available on the VIP terms section of the VIP page.

The Cash Game Android app is available for direct download from our App page. Because the app is distributed outside of the Google Play Store, you will need to allow installation from unknown sources in your Android settings — the App page has a step-by-step guide. An iOS version is accessible via the mobile browser without any download required.

Yes. The app is the official Cash Game application and is safe to install when downloaded directly from our App page. Do not download the app from third-party sites or links shared in messages — only use the link on our official website to ensure you are getting the genuine, secure version.

The Cash Game app is optimised for Pakistani mobile networks, including 3G and 4G connections. Sports betting and slot games load quickly even on slower connections. Live casino streaming requires a reasonably stable 4G or Wi-Fi connection for the best HD experience, though a lower-quality stream will load automatically if bandwidth is limited.

Cash Game provides deposit limits, session time reminders, and self-exclusion options directly within your account settings. You can set daily, weekly or monthly deposit limits in PKR to help you stick to your budget. If you feel you need a break from gaming altogether, the self-exclusion tool can temporarily or permanently restrict access to your account. Visit our Responsible Gaming page for full details.

You must be at least 18 years old to register and play at Cash Game. This is a strict rule with no exceptions. During account verification, age may be confirmed via your CNIC. If there is any doubt about a player's age, the account will be suspended until proof of age is provided.

The first step is to set a deposit limit in your account settings — this takes effect immediately and prevents you from depositing more than the amount you choose in a given period. If you feel things are getting out of hand, use the self-exclusion option to take a break. Gaming should stay within your entertainment budget and never affect essential expenses. Read more on our Responsible Gaming page.

Still need help? If your question is not covered above, our support team is available 24 hours a day, 7 days a week via live chat. You can open the chat from any page on the site. For less urgent queries, you can also reach us at the email address shown in the footer below — just allow up to 24 hours for a response.

Your Account Security — A Quick Reminder

Cash Game takes the security of your account seriously. We use 256-bit SSL encryption across all pages and transactions. That said, the most common way accounts get compromised is through players sharing their login details or reusing the same password across multiple sites. Keep your password unique to Cash Game, enable two-step verification from your account settings, and never share your credentials with anyone — including people who claim to be from our support team. A genuine Cash Game agent will never ask for your password.

Why Everything Is in PKR

One of the things Pakistan players tell us they appreciate most is that the entire Cash Game experience is in Pakistani Rupees. You deposit in PKR, your balance shows in PKR, and you withdraw in PKR. There are no confusing currency conversions and no unpleasant surprises when a balance in a foreign currency converts to less than expected. Whether you are topping up your account with PKR 500 via Easypaisa or requesting a larger withdrawal to your bank account, the amount you see is the amount you get.

Play Responsibly: Gaming is entertainment. Always set a budget before you start, never chase losses, and take regular breaks. If gaming stops being fun, it is time to step back. Use the tools in your account settings to stay in control.

Six Reasons Pakistan Players Choose Us

From local payment support to live Cricket markets, here is what makes Cash Game the go-to platform for players across Pakistan.

JazzCash & Easypaisa Ready

Deposit and withdraw in PKR using JazzCash, Easypaisa, Raast or bank transfer. No international payment methods, no currency headaches — just straightforward transactions in Pakistani Rupees every time.

Live Cricket & PSL Markets

Bet in-play on Pakistan Super League matches, T20 internationals and bilateral series. Ball-by-ball odds update in real time so you are always betting on the freshest information from the ground.

HD Live Casino 24/7

Real dealers, real tables, streamed in high definition around the clock. Baccarat, Roulette, Blackjack and more — all accessible directly from your browser or the Cash Game mobile app without any download.

Hundreds of Slot Titles

Browse jackpot slots, Megaways titles and classic reels from top providers. Every game uses a certified RNG for fair outcomes, and each title shows its RTP so you know exactly what you are playing.

VIP Rewards from Day One

Every bet earns VIP points from your very first session. Points accumulate into higher tiers with better cashback, personalised offers and faster withdrawals as you progress through the programme.

Secure & Encrypted Platform

All pages and transactions are protected by 256-bit SSL encryption. Your PKR balance, personal details and payment information are kept private and secure at every step of your Cash Game session.

Other Ways to Get Support

Can't find your answer in the FAQ? These pages have more detailed information on the topics that matter most.

Terms & Conditions

Full platform rules, bonus terms, account conditions and betting rules all in one place.

Read Terms
Responsible Gaming

Deposit limits, session reminders, self-exclusion and advice on keeping gaming in check.

Learn More
Privacy Policy

How we collect, store and protect your personal data and payment information on Cash Game.

View Policy
About Cash Game

Find out more about who we are, what we stand for, and our commitment to Pakistan players.

About Us
Join Free Today

Ready to Start Playing at Cash Game?

Registration is free, takes under two minutes, and gives you instant access to Cricket betting, live casino, slot games, bingo and a VIP programme — all in PKR with full JazzCash and Easypaisa support.

SSL Encrypted
JazzCash Supported
Easypaisa Supported
PKR Only
Play Responsibly
18+ Only

Must be 18 or over to play. Please read our Responsible Gaming page before depositing.